facilitation

Brandhouse: Innovation Methods

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Context

Brandhouse is a leading advertising agency. They wanted to further improve their ability to build innovative strategies and solutions for their clients in an age of digital disruption.

Journey

We led a process that allowed the staff to explore their clients business challenges through the lenses of radical change and digital disruption. Along the way we gave them tools for facilitating creative workshops, and working with digital innovation. We also identified new ways of working and organising internally.

Results

  • New methods for creative collaboration
  • New methods for facilitating innovation with their clients
  • New ways of working and organising creative work
  • Shared understanding of how to grow and develop the organisation

Danish School of Media and Journalism: Hackathon

CONTEXT

The Ministry of Immigration and Integration was looking for innovative ways of combating radicalization on the internet. They collaborated with the Danish Media and Journalist High School, to host a hackathon for the students and stakeholders from the outside.

The project was funded by the Ministry of Immigration and Integration with PET, the Media Council for Children and Young People and the International Recruitment and Integration Board, and a selection of young community-minded citizens with different backgrounds as other collaborators.

JOURNEY

The students first worked for three weeks, and did a deep dive to understand the problem in depth. The students generated insights, that was used as the foundation for a three day hackathon. We worked with the school to design and facilitate the hackathon. Students and external stakeholders, worked in groups and presented 10 final concepts to the client. Two of the concepts were selected and further developed. 

RESULTS

  • 10 final concepts presented
  • 2 concepts further developed to be implemented in collaboration with the ministry
  • The entire project was an effective way for the school, the students and the group of stakeholders to learn more about processes of collaborative innovation

IKEA: Building creative and innovative capacity

IKEA: Building creative and innovative capacity

Context

IKEA wanted to increase the creative and innovative capacity throughout their organization. As a company in constant pursuit of new solutions in every aspect of the business, IKEA wanted store managers, merchandise managers and designers to become familiar with effective approaches for working with creative problem-solving and idea development.

The Journey

We created a bespoke one day course in leading the creative process. The process took them through the basic principles of turning customer insights into creative challenges, generating new solutions, pitching and evaluating ideas. The course was repeated in Sweden, UK, Norway and Germany.

The Results

  • The tools were applied directly back into the organisation as part of internal workshops during the following weeks. 
  • Several ideas developed during the course were implemented into the business. 
  • We continue to work with IKEA around increasing creative and innovative capacities.
Finally a structured set of tools and methods for an area that is usually so difficult to pin down.
— Kristina Barbro Sennefelt, Visual Merchandise & Activity Manager, IKEA

Unilever: Training meeting and workshop facilitators

Unilever: Training meeting and workshop facilitators

Context

Unilever regularly runs complex innovation workshops that involve multiple functions, stakeholders and geographies. These seek to reduce the time it takes to launch a global innovation. However, the increasing strain on travel budgets & offsite meetings meant that Unilever wanted some support to maximise the value from these sessions and find other ways to innovate faster. We worked with their global design team to drive greater value from the sessions and deliver more confidently.

The Journey

Over a number of days we equipped the leadership team with tools and processes that they could immediately land back into the business.

We covered a wealth of material that has ultimately helped to reduce the time to market. The three days were highly interactive and the results, in their words were... "the best professional training I've ever received" - Kelly Dawson, Senior Design Project Lead

The Results

  • The training was applied directly back into the organisation at workshops held the following day.
  • The team used the material to develop their own in-house toolkit for consistent use across the business in workshop design and facilitation.
  • Team fed back it was the best corporate training they had ever received.
  • 50% reduced in prep work.
Great course from which I would expect new and experienced facilitators would learn. Appropriate pace and mix of emotional vs functional concepts delivered with great style and expertise that modeled the concepts being taught well.

I appreciated the style of delivery and specifically the flexibility
to tailor the content to our needs. This was of course walking the walk of the content itself which is very important for me.
— Ian Brown, Design Manager, Unilever

Copenhagen City: Building a Privacy Advisory Board

Copenhagen City: Building a Privacy Advisory Board

The context

The city of Copenhagen has set a high ambition of becoming a leading "smart city," while at the same time protecting the privacy of it's citizens. Technologies such as data tracking, cheap censor technology and mobile devices, promise to make our cities a lot smarter. However these kinds of solutions are based on the collection of behavioral data from citizens, so an important question remains - how do we ensure people's privacy in the smart city?

The journey

We facilitated a series of dialogues and workshops for a board of experts within technology, law, consumers, ethics, society and business. The group formulated the first set of recommendations, that will guide policy-makers when taking the first steps towards building a "smart" Copenhagen, where people will feel their privacy is respected.

The results

  • The recommendations are being used by city politicians and officials, when formulating "smart" city projects. 
  • The board members continue to advice the city in privacy questions.
  • The recommendations serve as a starting point for building rules and regulations.

M&C Saatchi: Facilitating digital transformation

The context

M&C Saatchi is a leading agency in Australia with app 400 employees. The agency was looking to implement new ways of working in order to strengthen their ability to deliver innovative and cutting-edge solutions for their clients in the digital space.

The journey

During the last 10 years we have supported Hyper Island in delivering their courses and transformation programmes across the world. In this case we led the digital transformation programme for M&C Saatchi. Over a period of two years, we worked with the company's board and management to clarify vision, mission and values. We supported the delivery of trainings for around 80 employees, around digital thinking and digital strategy. We trained and coached a team of 15 change agents that could lead key initiatives within the transformation process.

The results

During the 2 years the company took a huge step in orienting their business, and their culture towards becoming a cutting-edge and an innovative partner to their clients. New ways of working were introduced and implemented, that supports digital thinking in the company. The agency even took home several digital awards for their client work in this period.